Refund policy

SUNDAYSTITCH Return & Refund Policy

We want you to love what you ordered. If something isn't right, we're here to make it easy.

Return Window

You have 14 days from the date your order is delivered to request a return.

Item Condition

To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Items that show signs of wear, damage, or alteration will not be accepted.

How to Start a Return

Email us at support@sundaystitch.shop with your order number and the reason for your return. Our team will respond within 1–3 business days with return instructions.

Return Shipping

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as SUNDAYSTITCH is not responsible for lost or undelivered return packages.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be issued to your original payment method within 5–7 business days. Please note that your bank or card issuer may require additional time to process and post the refund.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us at support@sundaystitch.shop within 3 days of delivery. Include your order number and a photo of the item. We will cover return shipping and send a replacement or issue a full refund at no cost to you.

Non-Returnable

Items The following items are final sale and cannot be returned or exchanged: intimates, swimwear, bodysuits, jewelry, and any items marked as final sale at the time of purchase.

Exchanges

We do not offer direct exchanges at this time. If you would like a different size or style, please return your original item for a refund and place a new order.

Questions

If you have any questions about your return, please reach out to us at support@sundaystitch.shop. We're happy to help.